Terms and Conditions - Peak Mate
1. Introduction
By using Peak Mate, you confirm your acceptance of, and agree to be bound by, these terms and conditions.
2. Agreement to Terms and Conditions
This Agreement takes effect on the date on which you first use the Peak Mate platform. By continuing to access or use the platform, you acknowledge that you have read, understood, and agreed to these terms.
3. Subscription Pricing and Payments
Coaches are able to set the price for their subscription-based workouts independently. The price is at the sole discretion of the coach and may be modified at any time. Peak Mate takes a 10% commission on all paid subscriptions. All payments for subscriptions will be processed through the platform, and users agree to pay the set price for access to workouts.
4. User Subscription Management
Users are able to manage, modify, or cancel their subscriptions at any time. If a subscription is canceled, users will no longer be charged for subsequent periods, and they will retain access to the paid workouts until the end of the current billing cycle.
5. Refund Policy
Due to the digital nature of our services, subscriptions to workouts are non-refundable once the payment has been processed. If there are any issues accessing a workout, users should contact Peak Mate's support team for assistance.
6. Disclaimer of Warranties
Peak Mate does not warrant that the platform will meet your requirements, be uninterrupted, or be error-free. We make no representations or warranties regarding the fitness of any coach’s workouts or the accuracy of any content provided on the platform. Peak Mate is not responsible for any loss of data, business interruption, or any other form of indirect or consequential damages arising from the use of the platform.
7. Limitation of Liability
Peak Mate shall not be liable for any damages resulting from your use of the platform or from the services provided by coaches, including but not limited to loss of profit, indirect or consequential damages, or claims resulting from the failure of coaches to provide appropriate content. Our liability is limited to the amount actually paid by the user for the subscription to the relevant workout.
8. Responsibilities
Peak Mate is not responsible for the content provided by coaches. Coaches are solely responsible for the creation, accuracy, and appropriateness of their workouts. Users agree to use the platform responsibly and not to engage in any unlawful activities while using the service.
9. Price Adjustments
The prices for subscriptions set by coaches may be subject to change. Users will be notified in advance of any price changes. Once a price change occurs, users can choose to continue or cancel their subscription based on the new pricing.
10. Governing Law
This Agreement is governed by the laws of the country where Peak Mate is headquartered. By using the platform, you agree to resolve any disputes in accordance with the laws of this jurisdiction.
11. Modifications to Terms
Peak Mate reserves the right to modify these terms and conditions at any time. Users will be notified of significant changes. Continued use of the platform after such modifications will be deemed acceptance of the new terms.
Last updated: April 22, 2025.